HAIL/Vibrance have operated successful Travel support services throughout London since 2008. These services operate on an individualised support level and aim to support people travelling as independently and safely as possible. The services they provide include:
- Individualised travel-training
- Group Travel Training
- Travel support with Travel-mates- peer support
- Travel advice and training for professionals, organisations groups and carers
We work with young people and adults with a range of support needs including learning disabilities, autism, physical disabilities and mental health conditions.
Being able to travel is an important skill for life and we believe that everyone has the right to travel safely and as independently as possible. Independent travel increases and develops:
- Self esteem
- Opportunities for learning and employment
- Personal safety
HAIL/Vibrance Travel Services has a clear referral process. Referrals are taken from schools, family/carers, service users and professionals. New referrals are recognised within three working days and initial assessments in place within two weeks. Each service user has a dedicated travel worker matched by skills, cultural needs, gender, personality and interests. This is developed into a travel action plan including a full risk analysis, agreed goals in place and agreed completion times, this is reviewed regularly between the travel trainer and the customer.